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shipping policy

Free, Fast, and Safe.

Method

We ship almost entirely via FedEx Ground. We may also use United States Postal Service (USPS) or United Parcel Service (UPS). Yes, the rumors are true:  Artwork is shipped free of charge to all locations in the United States!


International orders are shipped primarily via USPS. Note that separate charges may apply for international orders as those orders do not qualify for free shipping. We will contact international customers prior to shipping to notify of any additional shipping charges and collect payment.

Shipping Times

Under normal circumstances, most orders of unframed art ship out within 3-5 business days. However, due to large order volumes, weather conditions or circumstances beyond our control, we will ship your order out as soon as possible. Framed artwork will typically ship out within 7-14 days after purchase. As soon as your shipment is ready, you will be emailed a tracking number. You may also view your order status online by logging in to your KULT account. If you need expedited framing and/or shipping service, please contact us. Note that fees will apply for expedited service.

Packaging

We carefully handle and hand-package your artwork ourselves. Unframed canvases and lithographs will ship in a reinforced tube. Unframed cels may be shipped in a flat box. All framed artwork is cornered, wrapped in plastic, then bubble-wrapped and securely packed in a box or crate. 

Damaged Items

We inspect each artwork before it is shipped and pride ourselves on delivering your art to you quickly. We guarantee it to arrive in perfect condition. If for any reason, your artwork shows up in other-than-perfect condition, contact us within 48 hours of receipt and we will repair or replace framing and/or artwork (if necessary and possible) at no additional charge. 
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